Customer Support Executive

Education : Any graduate

Skills : MS-OFFICE, COMMUNICATION SKILL

Employment Type : full time

Role / Category : Customer Service / Telecaller

Job Description

Key Responsibilities:

Handle customer inquiries via phone, email, or chat in a professional manner.

Maintain and update customer data and reports using MS Excel and other MS Office tools.

Coordinate with internal teams for timely resolution of customer issues.

Prepare daily/weekly reports and documentation as required.

Manage and prioritize customer requests with a focus on timely resolution.

Maintain records of customer interactions and follow-ups.